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Ties

Here you will find a handpicked selection of the finest designs from our archive and seasonal collections, representing all that our customers have come to love about the Penrose brand. 

Aire Tie
Aire Tie £89.00
Arun Tie
Arun Tie £89.00
Deben Tie
Deben Tie £89.00
Dee Tie
Dee Tie £89.00
Dewent Tie
Dewent Tie £89.00
Gowan Tie
Gowan Tie £89.00
Lea Tie
Lea Tie £89.00
Lune Tie
Lune Tie £89.00
Medway Tie
Medway Tie £89.00
Mersey Tie
Mersey Tie £89.00
Nene Tie
Nene Tie £89.00
Ouse Tie
Ouse Tie £89.00
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Get in touch

If you'd like information on Penrose, fill the form below to get in touch:

  
  

Thank you for your enquiry

For wholesale enquiries please contact sales@penrose-london.com
+44 (0) 1787 372 396
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Shipping & Returns

Orders placed before 12.00pm (GMT) on a working day will be dispatched same day.

Shipping

DELIVERY TIME

DELIVERY TYPE

DELIVERY CHARGE

UK

2-3 DAYS

ROYAL MAIL TRACKED SERVICE

£4.95

UK NEXT DAY

NEXT DAY

COURIER

£8.95

EUROPE

1-3 DAYS

COURIER

£12.00

REST OF WORLD

1-3 DAYS

COURIER

£25.00

UK Next Day Delivery:
Orders must be placed before 1pm for next day delivery.

Overseas Shipping:
Any customs or import duties are charged once the parcel reaches its destination country. We operate on a DDU (Delivered Duty Unpaid) basis therefore any charges must be paid by the recipient of the parcel. The recipient is also responsible for providing any information required by customs to ensure the goods are cleared. Policies vary from country to country, so you might like to check your local customs office for more information. Penrose cannot be held accountable for delays in customs clearance.

General Terms:
For all orders, a signature from an adult is required; therefore delivery to a PO box address is not possible.

 

 

 

Refund & Exchange Policy

If for any reason you are not completely satisfied with your online order, please return the item for a refund or exchange within 30 days.

How to return an item:
We will accept items for refund if the item is in perfect and unused condition. If goods are faulty/damaged we are happy to either refund in full, or exchange subject to stock availability. Please include original paperwork, ensure the original or equivalent packaging is used with all labels intact and complete the enclosed returns note.

The item must be returned within 30 days of despatch. Please post your package using a tracked service, and retain proof of postage receipt. Penrose London cannot be held responsible for items lost in the post.

Please note that refunds can only be made onto the card that the order was purchased with.

Send your returned item to the following address:

Penrose Returns
Weavers Lane
Sudbury
Suffolk
C010 1BB

We try to process returns as quickly as possible, but it can take up to seven working days when we’re very busy. Please note that we are unable to refund any duty paid on any items returned from overseas to us either faulty or unsuitable as this is a contract between the recipient and their own country Customs & Excise.

Exchanges:
If your item is in perfect and unused condition, you may exchange for a different size or colour. Please follow instructions for returning the goods as above. Please note, if you wish to exchange an item, you will have to pay any difference in cost and the additional delivery cost.

Return Exceptions:
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

 

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Terms & Conditions

Products are displayed on the website as accurately as possible, however, may vary slightly in appearance and colour.

All prices are quoted in pounds sterling and, if you are ordering from inside the EU, are inclusive of VAT at a rate of 20%.

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.

Once we have shipped your item/s you will receive an email notification containing the tracking number for the package, at this stage the responsibility for the parcel is handed over to you and we cannot be held liable for any items that go missing, although we will provide as much help as we are able to locate the missing items.

Any customs or import duties are charged once the parcel reaches its destination country. We operate on a DDU (Delivered Duty Unpaid) basis therefore any charges must be paid by the recipient of the parcel. The recipient is also responsible for providing any information required by customs to ensure the goods are cleared. Policies vary from country to country, so you might like to check your local customs office for more information. Penrose cannot be held accountable for delays in customs clearance.

Refunds can only be made onto the card that the order was purchased with (refunds will not be made to a 3rd party) and postage and packaging costs are non-refundable. The item must be returned within 30 days of despatch using a tracked service, please retain proof of postage receipt as Penrose London will not be held responsible for items lost in the post.

The Penrose London website uses industry standard security methods to ensure that all your personal details are safe. We do not store your credit card details and we will never pass any of your details on to a 3rd party.

Information provided by you, online or otherwise, will be processed by us and used to provide you with the ordered products, for billing and accounts and to keep a record of the transaction.

Company Registration details;

Penrose London is a division of Silk Industries Ltd registered in England and Wales.

Registered address: Weavers Lane, Sudbury. Suffolk, CO10 1BB.

Company Registration: 04667190

Company VAT: GB527395424